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Terms of Engagement

Last updated: March 2026  ·  Scanlex Ltd  ·  contact@scanlex.eu

These Terms of Engagement govern the provision of compliance advisory services by us to our clients. By engaging Scanlex, you agree to these terms. Specific engagement terms may be supplemented by a written Statement of Work or engagement letter for individual mandates.

1. Services

Scanlex Ltd (registration number 14232412, registered address Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond, 10145, Estonia) provides EU AI Act compliance advisory, risk classification, conformity assessment support, GDPR alignment, DORA advisory, AML advisory, and related cross-regulatory compliance services as described in the applicable Statement of Work or engagement letter.

The output of our engagements constitutes professional compliance advisory opinion. It does not constitute legal advice in the formal sense regulated by applicable bar association rules. Where formal legal advice is required, we will advise you accordingly.

2. Engagement Process

All engagements commence with a complimentary scoping call. A formal engagement begins upon written agreement (email confirmation or signed engagement letter) and receipt of the agreed fee or deposit. No binding advisory obligations arise from the initial scoping call alone.

3. Fees and Payment

Fees are as set out in the applicable engagement letter or Statement of Work. Unless otherwise agreed:

  • Fixed-fee engagements are invoiced 50% upon engagement commencement and 50% upon delivery of the primary deliverable
  • Retainer engagements are invoiced monthly in advance
  • Payment terms are 7 days from invoice date
  • Late payment may attract interest at the rate prescribed under EU Directive 2011/7/EU on combating late payment
  • All fees are exclusive of VAT where applicable

4. Client Obligations

To enable effective delivery, the client agrees to:

  • Provide accurate and complete information about their AI systems, use cases, and organisational context
  • Make relevant personnel available for discovery sessions within agreed timelines
  • Review and provide feedback on draft deliverables within agreed review periods
  • Not use Our deliverables for purposes other than those agreed in the engagement scope

5. Confidentiality

Both parties agree to keep confidential all non-public information received from the other party in connection with an engagement. This obligation survives termination of the engagement for a period of 5 years. We will not disclose client identity or engagement details without express written consent, except as required by law.

6. Intellectual Property

Upon full payment of agreed fees, we assign to the client all intellectual property rights in bespoke deliverables created specifically for that client's engagement. We retain all rights in its methodologies, frameworks, templates, and pre-existing know-how, which are licensed (not assigned) to the client for use in connection with the engagement.

7. Limitation of Liability

Our total aggregate liability to the client in connection with any engagement shall not exceed the total fees paid by the client for that engagement in the 12 months preceding the claim. We are not liable for indirect, consequential, or economic losses, loss of profit, or regulatory fines incurred by the client, except in cases of gross negligence or wilful misconduct.

Compliance advisory opinions reflect the regulatory position as of the date of delivery. We are not liable for changes in law or regulatory interpretation occurring after delivery of a deliverable, unless the client is engaged on a retainer that includes ongoing monitoring.

8. Regulatory Disclaimer

Our deliverables are prepared to the best of our professional knowledge and represent our reasonable interpretation of applicable EU regulations. However, final regulatory determinations are made by competent authorities. We cannot guarantee that a competent authority will reach the same conclusions as set out in our deliverables. We strongly recommend clients maintain appropriate legal counsel for formal regulatory proceedings.

9. Termination

Either party may terminate an engagement with 14 days' written notice. In the event of client termination, fees are payable for all work completed to the termination date. In the event of termination by us due to client material breach, all outstanding fees become immediately payable.

10. Governing Law and Jurisdiction

These Terms of Engagement are governed by the laws of the Republic of Estonia and applicable European Union law. Scanlex Ltd is registered in Estonia (registration number 14232412). Any disputes shall be subject to the exclusive jurisdiction of the courts of Estonia, without prejudice to any mandatory consumer protection provisions applicable in the client's jurisdiction.

11. Changes to These Terms

We may update these Terms of Engagement from time to time. Updated terms apply to engagements commencing after the date of the update. Existing engagements continue under the terms in place at the time of engagement commencement unless otherwise agreed in writing.

12. Contact

For questions about these terms, contact us at contact@scanlex.eu.

SCANLEX

Scanlex is a regulated-sector compliance firm providing KYC/ODD team outsourcing, compliance officer support, AML audit, MiCA CASP advisory and AI compliance advisory to regulated financial institutions across the European Union.

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Scanlex Ltd · Tornimäe tn 5, Tallinn, Estonia, EU · contact@scanlex.eu

AML Compliance Outsourcing · KYC/ODD Outsourcing · Compliance Officer Support · AML Audit · MiCA AML · AI Compliance

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